The City Innovation Exchange Lab creates social impact globally by inclusive experimentation, testing with the public in Living Labs and sharing
Case Studies
Responsible Sensing in Amsterdam: A Real World Example Part 1:
How the Netherlands Police used the Responsible Sensing Toolkit (RST) a part of a project to design more ethical solutions to control weapons in public spaces. In April of 2021, the Netherlands Police began participating in a test for the Responsible Sensing Toolkit (RST) workshops as part of several validation and refinement exercises CITIXL and the City of Amsterdam designed to optimise the toolkit so we could put it to the test in the real world and make sure it worked in practice, not just theory.

Recent Activities
CITIXL Presents Living Lab Lessons to EC REGIO Peer2Peer Communities May, 2025
May, 2025 As part of a series of online workshops on Civic Participation, CITIXL shared our experiences and expertise on the topic of City Labs using specific use cases to demonstrate the value of engaging [...]
New Book: Human Technology Interaction Published by Springer Nature April, 2025
April 2025 Building on all the CITIXL experiences and featuring approaches and frameworks from the Responsible Sensing Toolkit, Paul Manwaring contributed as lead author of Internet of Things (IoT): Studying the Integration of Everyday Objects [...]
Framing the Economy of the Future Published Oct. 2024
Oct. 2024 As a contributing author, CITIXL co-founder Paul Manwaring co-wrote Chapter 7 Internet of Things/Internet of Services economies: generating social and economic value with interactive environments with Dré Kampfraath. For full information about this [...]
Responsible Sensor Safari & Workshop 10.2023
Living labs like the Marineterrein are great places for experimentation, but did you know there is a lot of data being collected in our living lab? Where are these sensors? What kinds of data to [...]
Digital With Purpose Global Summit 2023
There is no shortage of urban mobility data as it relates to cars & trucks. For the last 30 years cities have been collecting highly detailed data like traffic flows, congestion and parking. Cities of [...]
The Urban Lab Forum 2022
At the World Urban Forum held in Katowice Poland June 25-29, CITIXL co-founder Paul Manwaring will speak about Living Lab best practices in Amsterdam and share his experiences at the Urban Lab Forum on June [...]
Featured Workshop
Experiments

Recreational Crowd Study

Located in the heart of Amsterdam, the Marineterrein Amsterdam has become one of the most popular recreational destinations in our busy city. As summer temperatures get hotter and hotter, this innovation district can become overcrowded with swimmers, sun bathers and picnickers who are welcome, but also create challenges related to health and safety.
CITIXL is conducting an experiment to count pedestrians, sunbathers, swimmers and night- swimmers using two smart cameras that generate valuable data while respecting privacy.

Smart Water Meter Lab
Amsterdam is not a city that needs to worry about water. However there are many cities around the world that are seeing much more extended dry periods and will soon run out of water. More and more global cities will run out of water in next few decades unless water use is radically changed.
CITIXL is now testing 15 wireless smart water meters in De Ceuvel, a clean tech living lab in Amsterdam that asks the question: How can we measure or monitor water consumption? And what new tools can we co-create that encourage water conservation?

Smart Camera Lab
CCTV Cameras are getting really really smart. Embedded with new layers like deep-learning, wire framing, motion tracking and facial recognition capabilities, these smart cameras deliver lots of details and insights about our streets and sidewalks.
But how will all these cutting edge cameras be used in the future? CITIXL teamed up with Smart Taipei and Umbo Camera to explore how these cameras will impact society in Amsterdam. The goal of this experiment was to use data as dialogue see what these cameras mean for our future smart city.

Reclaiming Space Experiment
Throughout history, the Dutch have been world famous for reclaiming land and space. Most recently, the Dutch have been leaders in incubating space to create new jobs and creative industries for students, artists, entrepreneurs and startups to flourish. CITIXL has teamed up with Boston City Council and Wentworth Institute of Technology to rapid prototype viable business models and pop-up solutions that can quickly have an impact on the District 4 communities

Amsterdam Living Labs
Today there are over 40 “Living Labs” and hundreds of experiments, tests, pilots taking place in Amsterdam. We are asking Amsterdam’s policy makers, knowledge partners and community leaders a series of questions in fun interactive sessions with the aim to capture and visualise the various interpretations, definitions and attitudes of todays living labs. Make your opinion count! If you want to add your voice to the discussion please click the quiz button below and take the 5 minute quick-scan.